The deal, in plain words.

Last updated November 9, 2026

These are the terms for a website built and run by PaidWhen. Saying yes to a preview, on the claim link we send you, means you agree to them for your business.

What you get

A website for your business, hosted by us on a domain we register for you, with the features listed on the pricing page for your plan: the site itself, SSL, a call-tracking phone line, a quote form, missed-call text-back, email forwarding, changes by text, a monthly refresh of your Google reviews and a monthly report by text. Add-ons you choose are billed as listed when you add them.

What you pay

The monthly or yearly price shown when you claim the site, charged to your card by Stripe at the start of each period. There is no setup fee. Prices do not change for an existing plan without thirty days' notice by text. Taxes, where they apply, are added at checkout.

Cancelling

Text CANCEL to the number you use with us, any time. We confirm once. The site stays up to the end of the period you have paid for, then comes down. No partial refunds for the current period; a yearly plan cancelled in its first thirty days is refunded in full.

If a payment fails

We text you a link to update the card and try again for a week. After fourteen days the site shows a plain page with your business name, phone and hours until the card is sorted; nothing on it mentions payment. After sixty days the domain is released unless you ask for it.

The domain

We register the domain in our registrar account so that everything stays automatic, and we hold it for your business. You may take it at any time, during or after the plan, for the registration cost. We will not sell it, point it elsewhere, or let it lapse while you are a customer.

Your content, your claims

The text, photos and reviews on your site are yours or your customers' public words. You are responsible for what you ask us to publish: licenses you say you hold, prices you quote, services you offer. We do not invent claims, we do not publish a price you have not typed, and we do not take images from the web. If something on the site is wrong, text us and it is fixed the same day.

The phone line and texts

The call-tracking line forwards to your shop and may record calls for your review. Text-back messages are sent in your business's name only to people who have just called it. You agree to use the line and the texts for your own business and in keeping with the law where you operate.

What we promise, and what we don't

We promise a working site, same-day changes in business hours, and an honest monthly count. We do not promise rankings, traffic, calls or sales, and we never charge for results we cannot attribute. If a third-party product such as Google Local Services Ads is added, the attributed-lead fee is charged on Google's count.

Ending the service

You can stop any time. We can stop if a site is used for something unlawful or if payment cannot be collected; either way you may take your domain and a copy of your content.

Liability

Our responsibility for any problem with the service is limited to the fees you paid us in the three months before it. We are not liable for lost business from downtime, delay or errors we did not cause.

Contact

Text or call (773) 850-3644, or write to PaidWhen, P.O. Box 22167, Denver, CO 80222. Colorado law applies.